Returns and Exchanges

If the goods are damaged or faulty, we will be happy to exchange the items or offer you a refund. Please notify us within seven days of delivery. 

Please return the item in its original packaging and return securely. You will be required to pay for the cost of returning the item to us. Please obtain proof of postage. We cannot accept liability for returned goods lost in transit.

Please return the item to Apex House, Snowdon Road, Middlesbrough TS2 1LP with full details of the issue and the order number.

Once we receive the item, you will receive a confirmation email and should receive your refund within four weeks.